Get Answers from a Certified Water Specialist
IMPORTANT: From Feb 6-13, 2012 the aQuatell Sales & Service centre will be closed. We will not be able to respond to general telephone inquiries but we will be answering inquiries that arrive by web. If you have a question about one of our products please fill out the form below. We'll be responding to all inquiries in the evenings. Thank you.
By Email:
By Phone:
A Certified Water Specialist is always ready and eager to answer your pre-sales questions. It's important that we keep our phone support available for this purpose. Please read below and make sure that our phone support is the correct way to have your question answered:
Please Call aQuatell When:
- You need help sizing a piece of equipment
- You need help choosing between two different brands
- You'd like a quote
- You need help interpreting your water sample results
- You've got a water problem and you're just not sure what to do
- You just want to see if somebody actually answers the phone
- Any other question that helps you choose a product to buy
Please Note:
- If you've already purchased a product from us and need support for that purchase please click here
- We're a dealer of water purification products, not the manufacturer - if you have a question for the people who make the products we sell, please check out our Manufacturer Contact Page
- Please don't call us if you're looking for tech support for a product that you haven't purchased from us. It's not that we don't want to help, but we need to keep our phone service available for aQuatell customers. We can still help you, but we prefer to offer this support by email. Please fill out the form here.
- We don't offer installation services - we are a single location company that ships all over the world - so we can't offer installation and we don't have a list of "authorized" installers. Here's a website that lists home improvement contractors that you could try: contractors.com
IMPORTANT: From Feb 6-13, 2012 the aQuatell Sales & Service centre will be closed. We will not be able to respond to general telephone inquiries but we will be answering inquiries that arrive by web. If you have a question about one of our products please fill out the form at the top of this page. We'll be responding to all inquiries in the evenings. Thank you.
aQuatell Toll Free Pre-Sales Number : 1-866-966-9951






