The Whole House pH Correction System uses calcite and Corosex media to neutralize and boost the pH of acidic water conditions. Installed on the water main of the home, this system automatically backwashes to keep the pH correction media fresh and functioning effectively. The calcite and Corosex media is sacrificial and will eventually need to be replaced. Depending on the incoming water pH and the total water-use, media is usually topped up after 3 - 5 years.
This warranty is for manufacturer's defects only. Certain control valve components, such a the main piston, seal & spacers, and the brine valve will experience wear and tear during normal usage of the softener and are not covered under the warranty.
Yes, many homeowners and Aquatell customers successfully install their own water softeners, especially if they’re comfortable cutting into a water line and making secure, leak-free connections.
The best connector is the one that matches your home’s existing plumbing size. This minimizes the number of extra plumbing connectors you’ll need to purchase. For DIY installations, “flex” connectors and connectors with push-to-connect (PTC) fittings can save tons of time and effort. Make sure you fully understand how to measure your existing pipes to ensure you match the sizing correctly.
No, it doesn't, however, all manufacturer documentation, including the manual, should be reviewed prior to installation, which typically includes the manufacturer’s warranty details. If anything remains unclear after reviewing manufacturer documentation, don’t hesitate to reach out to us for assistance. Also, ensure local plumbing codes are followed.
Most first-time DIY installers should plan for roughly 2–4 hours from start to finish, including shutting the water down, making the connections, and walking through a first regeneration/backwash. If you’re replacing an existing system and are already comfortable doing basic plumbing work, it will often be a shorter job since all necessary plumbing connections are already present and accessible.