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The Citymaster PRO+ is built with 0.5 cubic feet of AQX media, significantly improving the taste, odour, and overall healthiness of the water for your entire home. AQX dramatically reduces chlorine, chloramine, and thousands of other contaminants for over 400,000 gallons (about 1.5 million Litres) of throughput. This media can be replaced in the future without the need to replace the softening resin. The chlorine/chloramine reduction capability of this media significantly increases resin lifespan and this is reflected in the 2 extra years of resin warranty for this model.
The combination of the Clack™ upflow-regeneration control valve and HV resin also means that incredible efficiencies can be obtained. The Citymaster PRO+ can regenerate using as little as 21 gallons of water and 3 pounds of salt achieving a Softener Efficiency Rating (SER) of 5,000 grains per pound of salt used.
Yes, many homeowners and Aquatell customers successfully install their own water softeners, especially if they’re comfortable cutting into a water line and making secure, leak-free connections.
The best connector is the one that matches your home’s existing plumbing size. This minimizes the number of extra plumbing connectors you’ll need to purchase. For DIY installations, “flex” connectors and connectors with push-to-connect (PTC) fittings can save tons of time and effort. Make sure you fully understand how to measure your existing pipes to ensure you match the sizing correctly.
No, it doesn't, however, all manufacturer documentation, including the manual, should be reviewed prior to installation, which typically includes the manufacturer’s warranty details. If anything remains unclear after reviewing manufacturer documentation, don’t hesitate to reach out to us for assistance. Also, ensure local plumbing codes are followed.
Most first-time DIY installers should plan for roughly 2–4 hours from start to finish, including shutting the water down, making the connections, and walking through a first regeneration/backwash. If you’re replacing an existing system and are already comfortable doing basic plumbing work, it will often be a shorter job since all necessary plumbing connections are already present and accessible.


