Returns & Warrant Claims - Shop Online from Aquatell!
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Product Return & Warranty Claims

If you'd like to return a product that you have purchased within the past 30 days or are looking to make a warranty claim, please fill out the form below. But before you do, there are a few things we need to mention:

  • Some items may not be eligible for return.
  • Depending on the reason for your return, it may be your responsibility to pay for return shipping costs. We will not cover return shipping costs due to customer preference/change of mind.
  • For warranty claims, if the purchase date is outside of the manufacturers specified warranty period, there may be little we can do to help.
  • Products should be returned in their original package as much as possible.

If you are trying to cancel an order that hasn't shipped yet, you can fill out the form below or contact our customer service team at 1-866-966-9951.

Once the form has been filled out we will send an email with further instructions.

Thanks!

Please provide the quantity, description, and part number of all products being returned or warrantied.